ENGEL services

ENGEL services

ENGEL services

Product catalog summary
Overview of ENGEL Services
ENGEL offers a comprehensive range of services to support the long-term success of its customers. This includes a wide array of machine technologies, spare parts, retrofitting, consulting, and training services.

OEM Parts and Supply Network
ENGEL provides a fast and comprehensive supply of genuine spare parts through a global network of 70 logistics centers. This ensures minimal downtime and optimal machine functionality.

ENGEL Formula 24
Customers receive a 24-month warranty on spare parts when installed by qualified technicians, enhancing safety and reliability.

Plasticising Units
ENGEL's plasticising units are designed for optimal melt quality and repeatability, improving the cost-effectiveness and service life of injection moulding machines.

Retrofit Services
ENGEL offers machine upgrades to enhance performance and productivity, providing cost-effective solutions compared to new acquisitions.

ENGEL Protect
This service package covers spare parts, service costs, and maintenance for up to 10 years, ensuring machine availability and productivity.

Oil Maintenance
ENGEL's oil maintenance unit reduces hydraulic system failures by maintaining clean oil, leading to improved productivity and lower maintenance costs.

ENGEL Care
Maintenance packages are available to ensure machine safety and reliability, ranging from basic checks to comprehensive services.

ENGEL everQ
ENGEL verifies the reliability of sensor data, providing certificates that confirm process reliability and help reduce reject costs.

Relocation Service
ENGEL offers a comprehensive relocation service for injection moulding systems, ensuring high standards are maintained during moves.

Hose Service
Regular hose replacements are conducted to improve equipment safety, with discounts on complete hose sets.

Training and Consulting
ENGEL provides modular training programs and consulting services to optimize production processes and improve efficiency.

e-connect and e-connect.24
The e-connect portal offers detailed equipment information and service history, while e-connect.24 provides 24/7 online support for immediate assistance and remote maintenance.
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Catalog excerpts

ENGEL services-1

ENGEL services Exceptional individual support

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ENGEL services-2

OEM parts A perfect fit, reliable, durable An extensive machine portfolio -a comprehensive service portfolio OEM parts ENGEL formula 24 Plasticising units Retrofit ENGEL care ENGEL protect Oil maintenance Hose service At ENGEL, we not only offer you the latest technologies and state-of-the-art production systems, but also a wide range of services to ensure your long-term success. A large team of experts provides world-wide service and on-site support, quickly available and high-quality retrofitting and optimisation tools, as well as professional consulting and training. The following pages contain...

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ENGEL services-3

The screw, non-return valve and barrel have a major influence on the melt quality and repeatability of the injection moulding process as well as the service life and cost effectiveness of a machine. As the world's largest screw producer in the injection moulding industry, we are more than aware of the central importance of optimum plasticising for the production of perfect parts. Our versatile systems are manufactured in Austria and offer numerous advantages: ■ Best melt quality Excellent material and thermal homogeneity for a variety of process conditions ■ Highest repeatability Perfectly designed...

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ENGEL services-4

ENGEL Protect Intelligent system protection ENGEL care Our maintenance packages for sustainably good results and optimal functionality ENGEL care provides you with the perfect maintenance package for any requirement and any type of machine - from simple safety checks to comprehensive maintenance services. Our qualified ENGEL specialists inspect your production cells at the intervals you specify following the same standardised procedures world-wide. ENGEL care maintenance packages are the basis for our intelligent ENGEL protect system and make a significant contribution to ensuring the safety...

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ENGEL services-5

Hose service Improved equipment safety through regular hose replacement ENGEL will also carry out regular, standard-compliant hose replacements on your machines to ensure greater facility safety: Your advantages: High-pressure hose replacement (every 6 years, EN201/2009) incl. special discount on the complete hose set Installation of hoses in OEM quality Technically impeccable recommissioning of the machine incl. ventilation of the system and oil level check ENGEL relocation service ENGEL everQ The optimal solution for machine relocations – whether within the company, within a country or across...

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ENGEL services-6

ENGEL trainingBe ready for your production needs.Consulting & CoachingFind and leverage hidden potentials Superior product quality, more stable processes and increased output with a maximum of good parts - a thorough understanding of your injection moulding machine, your robot and the interaction of individual process steps enables you to get more out of your injection moulding production. At ENGEL, we provide you with the required skills through a comprehensive and practice-oriented training programme. The wide range of topics includes everything from seminars for newcomers and advanced users...

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ENGEL services-7

e-connect Your online portal for ENGEL services e-connect.monitor Monitoring of process-critical components during operations The free ENGEL e-connect customer portal collects all the information you need for your plant - with one login you can call up all the important details at any time. Additionally, support and service enquiries can be made directly via e-connect, which substantially speeds up order processing. ■ Free, independent of location and always available ■ Detailed information and documentation on all your ENGEL equipment ■ Current status data for proactive detection of impending...

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ENGEL services-8

24/7 online support. Service experts from our locations around the world help you resolve unscheduled machine downtime as quickly as possible. The result is an optimised support process and even more productivity with a short payback period. e-connect.24The inexpensive remote maintenance package ■ Free 24/7 online support for immediate assistance ■ Guaranteed maximum response time of two hours ■ World-wide remote maintenance by knowledgeable ENGEL experts ■ Rapid troubleshooting to keep downtime to a minimum ■ Maximum machine availability and absolute data security ■ Full service history ■ Overview...

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ENGEL services-9

ENGEL AUSTRIA GmbH | Ludwig-Engel-Straße 1 | 4311 Schwertberg, Austria Tel. +43 50 620 0 | Fax +43 50 620 3009 | [email protected] | www.engelglobal.com The information, product features and pictures contained in this brochure are intended exclusively as a technical guide. ENGEL is not responsible for any technical changes or print/typographical errors . Reproduction in whole or in part is prohibited without the prior written consent of ENGEL AUSTRIA GmbH.

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.