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Corporate Capabilities Brochure

Corporate Capabilities Brochure
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Corporate Capabilities Brochure

Product catalog summary
Company Overview
Despatch Industries, founded in 1902 and headquartered in Minneapolis, Minnesota, specializes in thermal processing technology. The company is a subsidiary of ITW and operates internationally with offices in Shanghai, Berlin, Singapore, and Hsinchu. Despatch is ISO 9001:2008 certified and serves primary markets including photovoltaics, carbon fiber, healthcare, electronics, energy, and materials.
Innovation and Expertise
Despatch emphasizes innovation inspired by customer collaboration, offering customized solutions in thermal processing. The company has over 100 years of expertise and focuses on continuous education and global experiences for its employees to stay updated with industry trends.
Product Offerings
Despatch offers over 250 models of ovens for laboratory, production, clean process, and specialty applications. The company customizes standard models to meet specific customer needs, ensuring high performance and short lead times.
Market Applications
  • Energy: Despatch provides equipment for photovoltaics, fuel cells, and fossil fuels, enhancing efficiency in solar cell production and oil exploration.
  • Healthcare: The company offers solutions for sterilizing medical devices, drying implants, and curing coatings for ophthalmic and optical products.
  • Electronics: Despatch equipment is used in semiconductor processing, data storage, and fiber optics, providing solutions for annealing, curing, and testing.
  • Materials: The company supports carbon fiber production, aerospace, aluminum processing, and industrial equipment manufacturing.
Service and Support
Despatch provides global service and support with a network of certified representatives. The company offers on-site training, calibration, equipment modifications, and process optimization to ensure peak performance and compliance with ISO standards.
Innovation Center
The Despatch Industries Innovation Center assists customers in developing advanced process technologies, reducing purchase risk, and ensuring process integrity. The center has completed over 3,000 projects across various industries.
Contact Information
Despatch Industries can be contacted through their global headquarters in Minneapolis or via their service department for technical support and parts.
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Catalog excerpts

Corporate Capabilities Brochure-1

INSPIRED Innovation thermal processing TECHNOLOGY

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Corporate Capabilities Brochure-2

our people In order to provide customers with the best products and services, we need to be the best. From sales to engineering to manufacturing, the caliber of employees at Despatch is unparalleled in the industry. Our employees have outstanding industry knowledge and expertise. We seek out only the best candidates from around the world to ensure our success – and yours. We believe in arming our employees with first hand, on-the-ground global experiences. Despatch employees travel to customer sites around the world to see our customers’ facilities and gain perspective on their products and applications....

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Corporate Capabilities Brochure-3

InspIreD InnovAtIon Despatch Industries has specialized in thermal processing for over 100 years and is actively using this technical expertise to provide innovative solutions to critical applications in a broad range of markets and cutting edge technology worldwide. compAnY FActs Our innovations are inspired by our customers. Through collaboration in design and engineering, we observe how our technology can best be applied to your needs, giving you a unique competitive advantage. International ofces: Shanghai, Berlin, Singapore, Hsinchu Despatch has three dedicated business groups to meet the...

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Corporate Capabilities Brochure-4

solutIons thermAl processInG technoloGY Our line of standard products is extensive, including over 250 models of laboratory, production, clean process and specialty ovens. Though categorized as standard, it is common practice for our sales and engineering teams to customize standard model equipment to include customer-specific features. Through flexibility in design and configuration, our customers worldwide are able to achieve the highest levels of consistency and performance. Our customers also enjoy the benefits of increasingly short lead times and fast delivery. Despatch product specialists...

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Corporate Capabilities Brochure-5

our mArKets Despatch Industries: partnering with the world’s best-known, most respected companies While our efforts are not always visible to consumers, the world’s top manufacturers and consumer goods companies rely on Despatch for critical process advancements that revolutionize the way we live. Although our products have a wide applicability across industries, we serve four primary markets: enerGY photovoltaics • Contact ring and print drying • In-line diffusion • In-line doper Fuel cells • Heat treating fuel cell materials for automotive and energy storage Fossil fuels • Calibration tools...

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Corporate Capabilities Brochure-7

our mArKets Despatch processes and equipment inuence products that touch our lives every day. Knowing this serves to reinforce our dedication to quality and continuous improvement. materials Despatch oxidation ovens offer the finest technology available in the world today. These ovens are vital in the production of carbon fiber used in components integrated into airplane bodies for a lighter and more fuel-efficient design. The automotive and aerospace industries rely on Despatch equipment for research and testing and heat treating aluminum components. Polymer products are cured and annealed and...

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Corporate Capabilities Brochure-9

our mArKets electronics Despatch has been involved in the electronics industry for decades. We have made a recognizable name for ourselves in the semiconductor industry. Despatch equipment performs front-end semiconductor functions like wafer-level burn-in and magnetic annealing, as well as assembly/wafer-level packaging functions such as die attach curing, reliability and burn-in testing and thermal shock. Data storage, micro processor and component companies utilize Despatch equipment for their annealing, drying and pyrolysis needs. healthcare Despatch equipment plays a pivotal and multi-faceted...

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Corporate Capabilities Brochure-11

solutIons thermAl AnD processInG technoloGY For solAr proDuctIon Since entering the global photovoltaic market, Despatch solar cell manufacturing equipment has made a substantial impact. As in other industries, the Despatch photovoltaic brand is synonymous with quality and performance. Our products are consistently recognized for exceptional performance, process quality and maximum equipment up-time resulting in improved cost of ownership. The Despatch portfolio of solar cell manufacturing equipment improves and optimizes in-line solar cell manufacturing. As the industry continues to grow, we...

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Corporate Capabilities Brochure-13

solutIons process AnD technoloGY solutIons For cArbon FIber proDuctIon Through our experience and expertise in the carbon fiber industry, we have built connections and relationships that offer us the ability to facilitate the installation, set-up and optimization of a complete manufacturing line through one point of contact. Our team of experts from around the world has over 40 years of carbon fiber processing experience. Despatch provides integrated solutions for 1k to 320k tow manufacturing lines. We provide the equipment and optimize your processes for the highest quality fiber and lowest...

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Corporate Capabilities Brochure-15

solutIons custom thermAl processInG technoloGY In an increasingly competitive marketplace, the process used to create a product is often as important as the uniqueness of its design. No one has more proven success in partnering with customers to deliver complex thermal processing and environmental simulation solutions for research and development, production and product testing. That’s why when it comes to evolving an existing application or implementing a first-of-its-kind process, more global businesses choose Despatch Industries. Our innovative designs are backed by seasoned engineering, manufacturing...

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InnovAtIon A unique competitive advantage: the Despatch Industries Innovation resources The Despatch Industries Innovation Center is a unique facility for process and product development and evaluation with a simple, singular focus: To provide customers with cost-effective solutions up front—before equipment design begins or purchase commitments are made. Our Innovation Center clients enjoy direct access to our highly skilled Despatch Industries engineers who are experts at helping customers solve complex problems. Customers frequently work side-by-side with our engineers to optimize process-critical...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.