Unconditional Lifetime Warranty
Unconditional Lifetime Warranty
CTC specializes in providing high-quality vibration analysis equipment, including accelerometers, cables, connectors, and junction boxes, designed for durability in harsh industrial environments. The company offers an Unconditional Lifetime Warranty on its CTC Line products, ensuring free repair or replacement if any product fails.
The CTC Difference
CTC is praised for its product quality, customer service, and technical support. A notable case involved a municipal water utility where CTC replaced failed sensors without requiring a return, even commissioning a dive team to replace sensors in an inaccessible location. This incident led to improved quality control with 100% leak testing of sensors.
Unconditional Lifetime Warranty
The warranty covers a wide range of damages, including those caused by fire, heavy abuse, water, and accidental neglect. CTC stands out by offering hassle-free repairs or replacements for products damaged under extreme conditions.
Examples of Covered Products
CTC provides examples of products returned for complimentary repair or replacement, emphasizing the reliability of their warranty.
FAQs
- What products qualify? All CTC Line products with the red CTC logo qualify for the unconditional warranty. PRO and TMP Line products have limited warranties.
- What makes CTC's warranty different? CTC covers a broader range of damages than competitors, including extreme cases like products being run over or submerged.
- How to return a product? Customers can request repairs or replacements by completing an online RMA form on CTC's website.
Contact Information
CTC can be contacted for vibration analysis needs at +01 585.924.5900 or [email protected]. Their address is 7939 Rae Blvd, Victor, NY 14564, USA.
Catalog excerpts
At CTC, we understand that predictive machine maintenance is vital across a wide array of industrial applications. That’s why we’ve developed the industry’s best accelerometers, cables, connectors, junction boxes, and hardware for all of your vibration analysis needs. For more than a quarter of a century, CTC has stood behind its promise to bring you the most durable and reliable vibration analysis equipment, designed to withstand long term use in the harshest industrial environments. We’re so proud of our CTC Line of products, we back up our promise with the industry’s best Unconditional Lifetime...
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DON’T JUST TAKE OUR WORD FOR IT - READ MORE FROM CUSTOMERS WHO CHOOSE CTC TIME AND TIME AGAIN: “I have been a CTC customer for over 15 years. I continue to purchase CTC Products for many reasons, including the quality, friendly customer service and technical support, prompt delivery and their unique ‘Unconditional Lifetime Warranty.’ There is one particular circumstance that I wish to mention. I have a customer that is a municipal water utility. Their water supply pumps are substantially larger than average. In fact, they hope to not remove these pumps due to their large size and expense of installation...
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TRULY UNCONDITIONAL LIFETIME WARRANTY THE CTC LINE OF PRODUCTS IS COVERED BY A BEST-IN-CLASS, UNCONDITIONAL LIFETIME WARRANTY. WHEN WE SAY UNCONDITIONAL, WE MEAN IT - HERE ARE JUST SOME OF THE REASONS WE’VE OFFERED HASSLE-FREE, FREE-OF-CHARGE REPAIR OR REPLACEMENT TO OUR VALUED CUSTOMERS: DAMAGE CAUSED BY PLANT FIRE DAMAGE CAUSED BY HEAVY ABUSE DAMAGE CAUSED BY WATER DAMAGE CAUSED BY ACCIDENTAL NEGLECT DAMAGE CAUSED BY A VARIETY OF OUTRAGEOUS CIRCUMSTANCES: CRUSHED, RUN OVER, EXPOSED TO HARSH WEATHER AND CONDITIONS, AND MANY MORE... 4
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WE KNOW SEEING IS BELIEVING. CHECK OUT THESE EXAMPLES OF CTC PRODUCTS CUSTOMERS HAVE RETURNED FOR A HASSLE-FREE, COMPLIMENTARY REPAIR OR REPLACEMENT:
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WE KNOW SEEING IS BELIEVING. CHECK OUT THESE EXAMPLES OF CTC PRODUCTS CUSTOMERS HAVE RETURNED FOR A HASSLE-FREE, COMPLIMENTARY REPAIR OR REPLACEMENT:
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WE KNOW SEEING IS BELIEVING. CHECK OUT THESE EXAMPLES OF CTC PRODUCTS CUSTOMERS HAVE RETURNED FOR A HASSLE-FREE, COMPLIMENTARY REPAIR OR REPLACEMENT:
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ANSWERS TO SOME OF YOUR MOST COMMON QUESTIONS ABOUT CTC’S UNCONDITIONAL LIFETIME WARRANTY Q WHAT PRODUCTS QUALIFY FOR THE UNCONDITIONAL LIFETIME WARRANTY? Any CTC Line product (indicated by the red CTC logo) can be returned for a complimentary repair or replacement, for any reason, at any time. PRO and TMP Line products are covered by best-in-class limited warranties. WHAT MAKES CTC’S UNCONDITIONAL LIFETIME WARRANTY DIFFERENT FROM COMPETITORS? CTC’s unconditional lifetime warranty is truly unconditional - we cover many repairs and replacements that are not typically covered by our competitors,...
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CTC IS HERE TO HELP WITH YOUR VIBRATION ANALYSIS NEEDS +01 585.924.5900 [email protected] CONNECTION TECHNOLOGY CENTER, INC. | 7939 RAE BLVD | VICTOR, NY 14564 | USA
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- Data connector
- Temperature probe
- Rectangular housing
- Polymer connector
- Screw-in connector
- Socket electrical connector
- Industrial connector
- Wall-mounted splice box
- Piezoelectric accelerometer
- IEPE accelerometer
- Triaxial acceleration sensor
- Locking connector
- Instrumentation enclosure
- Compact accelerometer
- Mobile enclosure
- Acceleration sensor with analog output
- IP66 housing