Critical Utilities in the best hands O B TA I N P U R E T R U S T E V E R Y D AY. LIFELONG SAFETY ASSURED. WITH AQU@SERVICE.

ACHIEVING VALUE FROM WATER Reliable supply from your critical utilities for required specification is our top priority. BWT knows your requirements and delivers with AQU@Service. INDIVIDUAL & MODULAR Our comprehensive AQU@Service for critical utilities. Unique as you are. Flexible for every need. Tailored for every system. SUPPORT BY YOUR SIDE BWT is also there between the maintenance and supplies the added value for every system. From a distance by phone and computer. On-site for third-party or existing systems. DATA INTELLIGENCE Preventive Actions and Optimizations – the analysis and diagnosis...

SERVICE. CREATING VALUE FROM WATER. Your Critical Utility system is an integral part of your production! Therefore system availability is an important factor. Good to know: Even after you have started using the system, BWT will still be by your side as a reliable and competent partner. Our AQU@SERVICE offers all services related to the operation of your system as a one-stop shop, covering the complete life cycle of your system. AVAILABILITY Vitally important for you – and for BWT PERFORMANCE Greater performance with effficiency. Sustainability through optimum use of QUALIFICATION GIVES YOU WINGS...

Gasket- & membrane exchange Parts Sterile filter integrity THE MODULAR AND COMPREHENSIVE SERVICE FOR EVERY REQUIREMENT. BASED ON REAL NEED Secure system availability is essential for critical utilities, as many subsequent processes depend on it. Whilst it may be uneconomical to spend too much on safety, spending too little is also highly risky. AQU@Service is a complete service, responsive to real needs. » Individual service plan (scope, regular cycle) » Modular and flexible » Manufacturer-independent, third-party systems Pure Steam quality EN285 can be incorporated » Total service from a single...

Into the future together EVERY DAY. WHEREVER. WE’RE WITH YOU. Remote Assistance Is your critical utility system not a BWT system, or have components surpassed their recommended lifespan? Either way we can help you. By auditing and recording the status of the existing system, we can provide support in terms of system and software updates, to ensure your system remains state-of-the-art or optimized to meet the changing requirements for the future. Take advantage of local expertise: Benefit directly from the expertise of our local specialists who will share their valuable knowledge with your team...

DATA SERVICES & INTELLIGENCE Get the best from your critical utility system. Compile and interpret system and operating data, together with a BWT analyst, to ensure correct decision making. Continuous or periodic. Predictive or On-demand. How often and how in-depth the data is examined is your decision. BWT places great emphasis on security: accesses are made exclusively via protected VPN connections. You define the level of access and support by a BWT specialist.

Safety and costs EVERYTHING IN BALANCE SOUND JUDGMENT AND EXPERTISE TOTAL COST OF OWNERSHIP (TCO) Buying cheap can be expensive; and that’s why you should consider the whole-life costs of the installation nomically as possible. How do operators achieve this during the planning and tendering phase. Should you act preventatively or respond reactively? Actual service life Should you plan your actions based on time or the plant Operating costs, including efficiency condition? Should your long-term focus be on increased Consumables and parts subject to wear security or reduced spending? Obtain real...

EXPERTISE AND PROFICIENCY YOUR ADVANTAGE: THE SPECIALISTS FROM BWT. PRECISION WITH EVERY ACTION FOCUSING ON CRITICAL UTILITIES FOR PHARMA & BIOTECH. EXPERIENCE SAYS NO HALF MEASURES You can only entrust something of value to a safe pair of hands. Expert hands. This should also apply to your critical utility system. BWT Pharma & Biotech employs over 100 specialist service technicians worldwide, who work exclusively for customers in the pharma, biotech and cosmetic sectors with critical utility systems. They are therefore trained, qualified and highly competent – decades of experience set them apart....

ON SITE WORLDWIDE There is no substitute for geographical proximity and personal communication. In the major regions of the world, BWT is represented by local companies who actively support customers in the pharma and biotech industries. Long-standing partners in many other countries supplement this close-knit network with top-level customer care. Production sites in Switzerland, USA and the People’s Republic of China are the benchmark for critical utility systems, while geographically strategic warehouses ensure an efficient supply of spares and replacement parts. Service technicians are available...

WE GENERATE PURE CONFIDENCE Purest Water – the simplest thing in the world? Not for your production, requiring water to the highest purity grade, generated according to the international pharmacopoeia and at industrial scales. That is why you should place your confidence in a partner that accepts this challenge in full – from the requirements/water analysis and the engineering via manufacturing to the life cycle service: BWT Pharma & Biotech. We don’t want to sell just any water system – our aim is to ensure that our customers have a long-term, cost-effective supply of PW, WFI and ultrapure steam...