We Support YOU - Learn all about 360 Service

Product catalog summary

Overview of BigRep Services

Pre-Sales Consulting: BigRep offers technical consulting and needs assessment to help businesses understand how 3D printing can integrate into their operations. They provide analysis, suggest improvements, and print samples for designs.

Showroom Visits: Customers can visit BigRep offices in Berlin, Singapore, or New York to view prints and printers, gaining an in-depth understanding of products and the team.

BigRep Academy: Training sessions are available at the BigRep Academy in Berlin, Singapore, and New York. Onsite consulting and training can also be requested. A certification program is offered for resellers and technical partners.

Shipping and Setup: BigRep ensures printers are delivered fully functional and pre-assembled. Certified technicians handle the setup, including a final acceptance test and a brief machine introduction.

Shop: Customers can order BigRep filaments, original spare parts, and add-ons like nozzles or printbed tapes.

Support Center: Access a global knowledge base, download print files and presets, watch technical support videos, and find help through FAQs and manuals. Direct contact for support is also available.

Service Agreements: BigRep offers comprehensive service coverage, including up to 3 years warranty, advanced replacement service, regular on-site maintenance, and discounts on training, filament, and hardware.

Catalog excerpts

We Support YOU - Learn all about 360 Service-1

GET AN OVERVIEW OF THE SOLUTIONS WE OFFER AND HOW WE SUPPORT YOU IN THE ACHIEVEMENT OF YOUR PROJECTS.

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We Support YOU - Learn all about 360 Service-2

OUR SERVICES AT A GLANCE SHIPPING • Receive your printer fully functional and pre- assembled • Don’t worry about anything. BigRep will support you with the entire shipping process SETUP • Setup will always be carried out by BigRep certified technicians • Get a final acceptance test and a short introduction to the machine as part of the setup PRE SALES CONSULTING • We help you understand how 3D printing can fit your business • Ask us for technical consulting and needs assessment • Let us show you the result We analyze, suggest improvements and print samples for your designs SHOWROOM • Visit us...

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All BigRep GmbH catalogs and technical brochures

*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.

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