THE ENERGY ENGINEERING COMPANY AVAT VIRTUAL SERVICESReliable remote maintenance optimized for TEM-Evo A cogeneration-plant manufacturer and service provider decided to introduce digital communications as the basis for future-proof remote maintenance. Replacement of analog modems with industrial VPN routers laid the foundations for reliable connections to remote user desktops. These end-points, in turn, were leveraged to remotely access TEM-Evo engine controllers. First-time installation and modernization THE CHALLENGE To safeguard the viability of its service business for MWM gas engines, and to expand its offering, the customer needed reliable remote-service tools. Key project requirements were: Worldwide (stationary) • Quick and easy introduction of digital communications • At-a-glance overview of all engines maintained, and worldwide access • Ability to take immediate action in response to faults AVAT VPN ROUTER AVAT CONNECT AVAT VIRTUAL SERVICE CENTER • Ability to guarantee high availability of cogeneration plants to operators • Lower operating and maintenance costs • A system based on the latest IP technology • A fast-track project schedule • Installation and implementation of connectivity within three months

AVAT VIRTUAL SERVICES As the developer and manufacturer of the TEM-Evo engine controller, we have an unrivalled skillset, enabling us to deliver end-to-end solutions to all the service provider’s needs. AVAT VPN ROUTERS were connected on-site to the TEM-Evo controllers, allowing secure data transmission via the Internet. After successful authentication, the routers connect to AVAT CONNECT and establish a secure VPN link. Internet access is either via the operator's broadband network or via a mobile connection. AVAT CONNECT acts as a rendezvous server. Registered users can access the engines they...

AVAT VIRTUAL SERVICES Quick and easy replacement of the legacy modems with state-of-the-art AVAT VPN ROUTERS has made reliable connectivity possible between the cogeneration plant and service professionals' desktops. AVAT CONNECT gives the customer direct access, from any location, to all of the TEM-Evo controllers in its engine pool. AVAT VIRTUAL SERVICE CENTER helps the customer to organize remote maintenance work more efficiently and provide services more closely aligned with real-world operational requirements. The tools automatically issue alerts on engine status, output and faults, enabling...