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Service world wide

Service world wide
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Service world wide

Product catalog summary
Overview of AUMA Services
AUMA offers extensive customer service for actuators, focusing on preventing and swiftly addressing failures to ensure smooth operations in industries like power, water, and chemicals.

Service Centers and International Reach
AUMA has three specialized service centers in Germany and a global presence through subsidiaries and representative offices, providing services such as spare parts, repairs, and modernization.

Key Services Offered
  • Commissioning Service: Fast and reliable actuator setup tailored to specific needs.
  • Plant Operation Service: Seminars to prevent issues and reduce downtime.
  • Maintenance Service: Preventive maintenance to extend device life and avoid failures.
  • Revision Service: Regular checks and revisions, especially in safety-critical sectors, adhering to standards like EN 60079-17.
  • Automation/Modernization Service: Supports modernization of actuator technology to maintain competitiveness.
  • Spare Parts and Repair Service: Supplies original spare parts and offers repair services, including emergency support.
  • Explosion Protection Service: Ensures compliance with European standards for explosion-proof actuators.

Training and Tools
AUMA provides training programs to enhance knowledge of actuator operation and maintenance, reducing the need for service visits. Special tools and equipment are available for sale to enable independent maintenance.

Global Contact Information
AUMA has a wide network of contacts across Europe, Africa, America, and Asia, ensuring global service availability and support.
Contact Information:
  • Arfaj Engineering Co WLL, Salmiyah, Kuwait. Tel: +965 481-7448, Email: [email protected]
  • Petrogulf W.L.L, Doha, Qatar. Tel: +974 4350 151, Email: [email protected]
  • Sunny Valves and Intertrade Corp. Ltd., Bangkok, Thailand. Tel: +66 2 2400656, Email: [email protected]
  • Top Advance Enterprises Ltd., Taipei, Taiwan. Tel: +886 2 2225 1718, Email: [email protected]
  • BARRON GJM Pty. Ltd., Artarmon, Australia. Tel: +61 294361088, Email: [email protected]
Product Specifications:
  • Multi-turn actuators (SA 07.1 – SA 48.1): Torques from 10 to 32,000 Nm, Output speeds from 4 to 180 rpm.
  • Multi-turn actuators SA/SAR with controls AUMATIC: Torques from 10 to 1,000 Nm, Output speeds from 4 to 180 rpm.
  • Linear actuators SA/LE: Thrusts from 4 kN to 217 kN, Strokes up to 500 mm, Linear speeds from 20 to 360 mm/min.
  • Part-turn actuators (SG 05.1 – SG 12.1): Torques from 100 to 1,200 Nm, Operating times for 90° from 4 to 180 s.
  • Part-turn actuators SA/GS: Torques up to 675,000 Nm.
  • Bevel gearboxes (GK 10.2 – GK 40.2): Torques up to 16,000 Nm.
  • Spur gearboxes (GST 10.1 – GST 40.1): Torques up to 16,000 Nm.
  • Worm gearboxes with base and lever (GF 50.3 – GF 250.3): Torques up to 32,000 Nm.
Additional Information:
  • Product features and technical data are subject to change without notice and do not imply any warranty.
  • For detailed information about AUMA products, refer to the website: www.auma.com
Service Centers:
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Catalog excerpts

Service world wide-1

Service worldwide Customer service on all actuators aspects

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Service world wide-2

Service The requirement for constant availability of modern process plants requires trouble-free operation of all devices and systems. Only this ensures high productivity of automated processes, e.g. in the power industry, water industry or in chemical plants. AUMA service contributes an important aspect in the field of actuator technology. To avoid failures in advance and to correct them as fast as possible - if they do occur - this is AUMA’s service philosophy. This is what the AUMA service stands for and this is where our good reputation results from. All of these services as well as further...

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Service world wide-3

[1] Service Centre Cologne ■ Service assignment coordination for AUMA service technicians Spare parts service Repairs [2] Service Center Magdeburg offers, as special service, the retroactive automation of valves and modernisation of available actuator technology, from the concept design to the implementation. [3] Service Centre Bavaria specialises in actuator inspection in large scale plants, e.g. power stations [4] - [6] Three out of currently 17 subsidiaries ■ AUMA Belenux (Netherlands) ■ AUMA Tianjin (China) ■ Auma Actuators Ltd. (USA)

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Service world wide-4

AUMA Service - at a glance Commissioning Service Electric actuators are the interface between process control and valve. The AUMA service technicians have extensive technical knowledge for both components. Therefore they are in a position to set actuators fast and reliably, by observing your specific requirements. An important milestone in problem-free commissioning of a process plant. Plant operation service Often minor problems hinder the operation of a process plant. It also happens that the visit of an AUMA technician leads to a light bulb moment. To avoid problems in advance is the motto....

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Service world wide-5

Revision Service In nearly all process plants, especially in sectors where safety is of primary concern, regular revisions are prescribed. This is partly controlled by international standards e.g. EN 60079-17 which stipulates the regular checking (at least every 3 years) of electrical equipment for gas hazardous areas by qualified personnel. This regulation is to be applied to the equivalent AUMA actuators. AUMA service technicians have the required qualifications and approvals to work in sectors where safety is of primary concern. This applies to hazardous areas or to maintenance work in nuclear...

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Service world wide-6

Automation/modernisation service A new installation or modernisation To maintain efficiency of your industrial plants, you are repeatedly confronted with the question: Building a new plant or modernising the existing facility. AUMA Know-How - Your advantage A tailor-made modernisation concept means: This is the starting point for AUMA’s purposeful modernisation offer. A wide line of products with a number of functions enable us to offer solutions for nearly all valve automation tasks. Integrated into a detailed plan for a modernisation concept, AUMA’s actuators contribute considerably to maintaining...

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Service world wide-7

Automation of a manually operated valve Modernization of the actuator (replacement of the actuator) Integration in process control systems (e.g. PLC) Modernization of the actuator controls Guidelines from the plant operator ■ You analyse the deficiencies in the facility. Enquiry to AUMA Service-Center Consultancy The basis for the consultancy is a questionnaire on the valve/actuator, which you fill in. Configuration If necessary, further site data can be recorded by the AUMA service with your support. Equipment As far as possible, AUMA service performs modification work during operation. Support...

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Service world wide-8

Training Process plants are of complex structure. You should not underestimate the knowledge of the actuators in such surroundings and how they function - from commissioning to trouble-shooting. Therefore, AUMA offers you extensive training at the AUMA plants, service centers, or at site. You have the opportunity to achieve knowledge on plant operation as well as on design, retro-fitting, repair, and maintenance of AUMA actuators. As a result, the expenses for visits of an AUMA service technician may be saved and thus the money spent on the training was a profitable investment. Training consists...

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Service world wide-9

AUMA special tools and service units AUMA offers measuring and test equipment as well as special tools for sale. With these tools the plant operators’ specialised personnel are in a position to carry out repair and maintenance work on their own. [1] AUMA special tools (selection) [2] Service unit PV 788B All electrical functions of AUMA actuators can be checked with the PV 788B. Detailed information can be found in the brochure ‘Product description, service unit PV 788B’. [3] Mobile test bench PV 1236 In addition to the service unit PV 788B, the test bench PV 1236 contains a device for torque...

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Service world wide-10

Service worldwide Europe AUMA Riester GmbH & Co. KG Plant Müllheim DE-79373 Müllheim Tel +49 7631 809 - 0 [email protected] www.auma.com Plant Ostfildern-Nellingen DE-73747 Ostfildern Tel +49 711 34803 - 0 [email protected] Service Center Cologne DE-50858 Köln Tel +49 2234 2037 - 9000 [email protected] Africa AUMA BENELUX B.V. NL-2314 XT Leiden AUMA South Africa (Pty) Ltd. ZA-1560 Springs AUMA Polska Sp. z o.o. PL-41-310 Dabrowa Górnicza Tel +48 32 261 56 68 [email protected] www.auma.com.pl OOO Priwody AUMA RU-141400 Moscow region for mail: 124365 Moscow a/ya 11 Service Center Magdeburg...

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Service world wide-11

AUMA ACTUATORS INC. US-PA 15317 Canonsburg AUMA Actuators (Tianjin) Co., Ltd. CN-300457 Tianjin BARRON GJM Pty. Ltd. AU-NSW 1570 Artarmon AUMA Chile Respresentative Office CL-9500414 Buin AUMA (INDIA) PRIVATE LIMITED IN-560 058 Bangalore LOOP S. A. AR-C1140ABP Buenos Aires Tel +54 11 4307 2141 [email protected] Asvotec Termoindustrial Ltda. BR-13190-000 Monte Mor/ SP. Tel +55 19 3879 8735 [email protected] TROY-ONTOR Inc. CA-L4N 5E9 Barrie Ontario AUMA JAPAN Co., Ltd. JP-210-0848 Kawasaki-ku, Kawasaki-shi Kanagawa Tel +81 44 329 1061 [email protected] www.auma.co.jp AUMA ACTUATORS...

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All AUMA catalogs and technical brochures

  1. SAEx 07.2

    1  Page

*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.