Alert ALARM MANAGEMENT

On event or alarm activation, Alert starts the execution of an associated action list. Actions can also be triggered on event rollback or alarm acknowledgement. To inform and to alert Alert is able to treat alarms or intervention demand coming from different sources: • • • • • • • Supervisor software (SCADA), via DDE, OPC or dedicated interface (mediator) PLC, through a communication server Analog or Digital I/O Serial or IP data transfer Files Databases Phone, mail, SMS, web intervention requests. Script execution The script execution action triggers the execution of a designated script of the...

Voice synthesis Useful when you need to create or modify a great amount of vocal messages frequently. Essential for dynamic messages. An advanced on-call management with the possibility of relief operators in case of call failure. An on-call group can be designated as a relief for another group. Operators A list of media is attached to each operator defined in Alert (phone, cell-phone, email, fax,…). The calls are dialed in the defined list order until a call is considered as acknowledged. Schedule Each on-call group has an associated schedule which defines the team assignment for a group over...

Alert controls the whole supervision disposal to ensure maximum availability and optimal functioning. The guarantee to be always notified Alarm acknowledgement Call cycle follow-up The alarm acknowledgment means that the operator has really taken the alarm into account. This acknowledgment can be done either locally on the Alert station or remotely by telephone. When Alert calls an operator to notify an alarm, the software ensures that the information is well transmitted. In case of failure (operator already online, no answer,...), the call is automatically reinitiated according to its parameterization....

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