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Support programs for system integrators within substation automation

Support programs for system integrators within substation automation

Support programs for system integrators within substation automation

Product catalog summary
Introduction
ABB offers support programs for system integrators and channel partners in substation automation to enhance their competitive edge and improve customer service efficiency. These programs are designed to bridge the gap between complex technologies and user needs.

Support Program for System Integrators
This program focuses on optimizing product selection and reducing engineering costs. It involves close cooperation to identify customer requirements and define the best product portfolio. Benefits include minimized engineering costs through efficient tools and customized training programs.

Immediate Support and Resources
System integrators can rely on immediate support during critical project phases, with access to technical and commercial support teams and dedicated system integration support. Web portals provide up-to-date product information and documentation.

Channel Partner Program
Channel partners benefit from additional services beyond the general ABB offer. The program includes a cooperation agreement, tailored training, and support to establish a strong partnership. Partners can become certified ABB partners, enhancing their market credibility.

Product Offerings
ABB provides a range of products for station and bay level automation, including MicroSCADA Pro, COM600, RTU560/RTU211, and the Relion product family. These products offer solutions for protection, control, and automation across various applications.

Value Addition for System Integrators
ABB introduces two levels of support programs to add value to its product offerings. These programs aim to improve profitability, optimize product selection, and enhance customer satisfaction.

Conclusion
ABB's support programs, combined with its extensive product portfolio, enable system integrators and channel partners to build strong, long-lasting business relationships based on confidence and stability.
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Catalog excerpts

Support programs for system integrators within substation automation-1

Substation Automation Products and Distribution Automation New business opportunities Support programs for system integrators within substation automation

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Support programs for system integrators within substation automation-2

Bridge the gap between technologies and users As a system integrator, you are faced with the challenge of combining complex technologies in a rapidly changing business environment. To bridge the gap between the variety of products and technologies and the complexity of integration needs, ABB is constantly developing new ways to serve its customers and partners. Our support programs enable you to achieve countable benefits while sharpening your competitive edge by using ABB substation automation products. As a result, you can serve your customers better, quicker and more efficiently. Support program...

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Take a step into true partnership Support program for channel partners: As a channel partner you will benefit from services that add to the general ABB offer and to the selected system integrator program. As full partners we work seamlessly together to gain mutual benefits and achieve growth. With a market-leading product portfolio aimed at increased competitiveness and a co-operation agreement as a basis, we will establish a strong relationship. To begin with, a common understanding about business opportunities and goals needs to be established. Based on this business plan, a tailor-made training...

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Smooth integration with products for reliable protection, control and automation solutions Station level products and tools MicroSCADA Pro – when real-time process information, state-of-the art monitoring and control capabilities are crucial. MicroSCADA Pro provides complete functionality from substation automation to network control and distribution management applications. RTU560/RTU211 – the flexible and modular RTUs, with an integrated web-technology-based HMI, provide a complete solution for the remote monitoring and control of substations for various applications. SUE 3000 – a high speed...

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Support programs for system integrators within substation automation-5

Added value for system integrators Cutting line (this page width 197 mm) To add even more value to its comprehensive product offering, ABB introduces two levels of support programs for selected system integrators and channel partners within substation automation. Selected system integrators Are you interested in investing in deeper knowledge of ABB products? - to obtain extra benefits from ABB products and thus improve the profitability of your business - to optimize your product selection - to minimize engineering costs - to get a customized training program and support from ABB - to improve...

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ABB AB Substation Automation Products SE-721 59 Västerås, Sweden Tel. +46 21 32 50 00 Fax +46 21 14 69 18 ABB Oy Distribution Automation P.O. Box 699 FI-65101 Vaasa, Finland Tel. +358 10 22 11 Fax +358 10 22 41094 ABB Oy Substation Automation Products P.O. Box 699 FI-65101 Vaasa, Finland Tel. +358 10 22 11 Fax +358 10 22 41094 ABB AG Power Systems Division P.O. Box 10 03 51 68128 Mannheim, Germany Tel. +49 621 381-3000 Fax +49 621 381-7662 www.abb.com/substationautomation 1MRK 590 020-SEN © Copyright 2011 ABB. All rights reserved. Imageneering 6/2011 Contact us

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