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Service Offerings About ShockWatch Monitors

ShockWatch Implementation Services are available for any implementation that you require, including demonstrations, trial periods or complete installations. Most implementations will require two on-site consultations. ShockWatch Equipment Monitors detect impacts, control access, and collect usage data for complete, wireless fleet management. Improve workplace safety and ensure OSHA compliance while reducing damage-related costs. Plus, minimize downtime through optimal maintenance scheduling. With ShockWatch Equipment Monitors, create a safer, more efficient facility.Select from three specialized monitors — the EquipManager™, ImpactManager™, and UsageManager™ — to find the right solution to improve operations in your facility. These devices serve as a deterrent to mishandling and notify you when misuse does occur. Supporting software gives managers the tools to analyze equipment usage and operator behavior, allowing them to make smarter decisions about their material handling operations. To ensure optimal integration of ShockWatch Equipment Monitors in your facility, depend on ShockWatch Implementation Services. Professional implementation allows you to experience immediate and long-term improvements in safety and damage reduction throughout your enterprise. First consultation (estimated time — 2 days) ShockWatch visits your facility and provides:• Training and supervision for the installation of one to three units• Software configuration on one to three units• Verification that the units are communicating properly• Basic training on database decision points Second consultation (estimated time — 2 days) Customer must complete the installation of all units prior to the second consultation. ShockWatch visits your facility and provides:• Complete software training• Configuration of all Equipment Monitors• Testing and verification of the performance of all Equipment Monitors• Operator training to ensure that the devices are used correctly to realize full benefits
EquipManager™ UsageManager™ImpactManager™

Customer Responsibilities

Before ShockWatch arrives, you must: Order all Equipment Monitors and have them in your facility Install the software Identify and have all resources available for device installation and IT assistance on the scheduled service dates Participate in a teleconference with ShockWatch Technical Support to determine readiness for Implementation Services Your Authorized Representative www.shockwatch.com