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RimatriX5

Comprehensive services

In RimatriX5, Rittal offers its customers an integrated, complete solution for outstanding IT performance with a comprehensive range of services for optimum availability.

â—� Depending on your requirements, we also offer services such as service packs, mainte-nance contracts, remote management, automated escalation management, and a central hotline (up to 24/7/365) â—� Creation of a function-ing complete system – From power supply, to climate control, through to holistic security concepts â—� Installation, functional tests, operational train- ing for your staff â—� Configuration, production, delivery, pre-assembly â—� Accompaniment of the on-site installation process â—� Special logistics (e. g. vibration- damped HGVs)

Analysis

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Advice and planning

Concept develop-ment, draft planning, detailed planning, accompaniment of the building phase, organisation of IT oper-ations, IT emergency plan

Implementation and logistics Installation and commissioningCertification and maintenance

â—� Project and room planning â—� Data capture, assess-ment of structural design, power supply, security technology, fire alarm and extin- guisher systems, climate control tech-nology, company organisation, docu-ment management â—� Complete project organisation â—� Climate checks with load tests, wireless sensor technology, pipeline calculation, CFD and thermo-graphy

RimatriX5

Rittal service packs – Individual for optimum availability

Basic Comfort Advanced Full Customised Reachability Business hours

B

24/7/365 Response times Next working day

5

.8

Next day 8 hours Spare parts availability Standard 24 hours Individual concept Maintenance 1/year 2/year Individual (min. 2/year) Warranty extension No Yes 851Rittal Catalogue 32/IT Solutions