MAXp Specifications - Pro-Dex, Oregon Micro Systems - #51

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TECHNICAL SUPPORT APPENDIX B MAXp User’s Manual B. APPENDIX B TECHNICAL SUPPORT Pro-Dex, Inc - Oregon Micro Systems , Inc. can be reached for technical support by any of the following methods: 1. Internet E-Mail: mailto:support@pro-dex.com 2. World Wide Web: http://www.pro-dex.com 3. Telephone: 8:00 a.m. - 5:00 p.m. Pacific Standard Time 503) 629-8081 or (800) 707-8111 4. Facsimile: 24 Hours 503) 629-0688 or (877) 629-0688 5. USPS: Pro-Dex, Inc 800 NW 169th Place Suite C100 Beaverton OR 97006 RETURN FOR REPAIRS Call Pro-Dex, Inc - Oregon Micro Systems Customer Service at 503-629-8081 or (800) 707-8111 or EMail to mailto:salesor@pro-dex.com. Explain the problem and we may be able to solve it on the phone. If not, we will give you a Return Materials Authorization (RMA) number. Mark the RMA number on the shipping label, packing slip and other paper work accompanying the return. We cannot accept returns without an RMA number. Please be sure to enclose a packing slip with the RMA number, serial number of the equipment, reason for return, and the name and telephone number of the person we should contact if we have further questions. Pack the equipment in a solid cardboard box secured with packing material. Ship prepaid and insured to: PRO-DEX, INC. - OREGON MICRO SYSTEMS, INC. Twin Oaks Business Center 1800 NW 169th Place, Suite C100 Beaverton, OR 97006