PLACING YOUR ORDER
â–º By Telephone: 866-PASTERNACK (866-727-8376) US & Canada, or 949-261-1920 â–º By Internet: www.Pasternack.com
Order on-line 7 days a week, 24 hours a day using our on-line ordering system. Just search for the items you want and add them to your shopping industrial cart. Internet orders entered after 4:00 pm PST will be
promptly processed and shipped the next business day. Our friendly sales representatives are ready to serve you from 5:00am to 5:30pm Pacific Standard Time (PST), Monday through Friday. For most efficient service, please have ready a list of quantities and part numbers and, if paying by credit card, your MasterCard, VISA, American Express or Discover card. Note: Calls may be recorded or monitored for quality and training purposes. â–º By Mail: Simply Mail Your Order To: Pasternack Enterprises, Inc.
1851 Kettering Street
PO Box 16759
Irvine CA 92623-6759 USA â–º By Fax: 949-261-7451
Our fax lines can be accessed 7 days a week, 24 hours a day. Orders received after 4:00pm PST will be promptly processed and shipped the next business day. Please include your daytime phone number and/or email ad-
dress in case we have any questions about your order. International customers please see “International Orders” below for additional information. United States Orders Minimum Order: A minimum order of $50.00 is required. There is no minimum line item required. International Orders The following are additional terms and conditions for orders shipping outside the United States. We look forward to doing business with you. If you need any additional information, please let us know. All orders of International origin are exported from the US in accordance with the Export Administration Regulations. Diversion contrary to US law is prohibited. Pasternack uses international distributors for the following countries:Europe: France, Sweden, United Kingdom
Asia: Australia, Indonesia, Japan, Korea, Malaysia, The Philippines, Singapore, ThailandTo access their complete contact information, please see our International Distributors section. Handling Charge: A $10.00 handling charge applies to all orders less than $100.00. This fee will be waived on orders of $100.00 or more Ground Freight is Free: On UPS Ground orders, there is no charge for shipping for all USA destination orders of $100.00 or greater.Otherwise, shipping or freight charges and insurance will be paid by the customer. All sales are made FOB Point (as defined by the INCOTERMS 2000) in Irvine, CA USA. Shipping or freight charges from Pasternack’s Irvine, CA factory are prepaid and added to the invoice, billed collect, or billed to a third-party. Same-Day Shipment: Same-day shipment on orders received Monday through Friday prior to 4:00pm PST Minimum Order: A minimum order of $50.00 is required. There is no minimum line item required. International Taxes and Duties: International Shipping Charges: Customer is responsible for duties and taxes. Shipping or freight charges and insurance will be paid by the customer. All sales are made FOB Point (as defined by the INCOTERMS 2000) in Irvine, CA USA. We ship orders by UPS, FedEX (with an approved account number), or DHL (with approved account number) with delivery in 2 to 3 days to most locations worldwide. Payment TermsCurrency: All payments must be in US Dollars. Credit Card: MasterCard, VISA, Discover, and American Express. Credit Card billing information must be verified on new customers prior to shipping the order. Open Account Credit: Prepaid Wire Transfer: You can wire the funds to our bank. We will contact you with the total amount which will include shipping charges and a $40 wire transfer fee. Orders will not be accepted until funds have been received in full and Purchase Order (PO) has been received. Mellon 1st Business BankOne Bunker Hill Building
601 West Fifth Street
Los Angeles, CA 90071 USA
Account Number: 001-745603
ABA Routing Number: 122038442 >
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Net 30 Days terms are available to businesses, schools and agencies subject to credit approval. Approval can begin by submitting a completed Credit Application, which can be found online at:
www.Pasternack.com/CreditApplication.aspx >
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All UPS air and surface options >
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All FedEx air options (with an approved account number) Most other shipping options, including DHL (with an approved account number) and USPS Counter-to-Counter Shipping: For your urgent order requiring our fastest shipping method, we will place your order on the next available flight from Santa Ana-Orange County John Wayne International Airport (Airport code: SNA) to the destination you specify. Please call for details. Payment TermsCredit Card: MasterCard, VISA, American Express or Discover card, all purchase cards, and major bank debit cards. Open Account Credit: EFT/Wire Transfers: Net 30 Days terms are available to businesses, schools and agencies subject to credit approval. Approval can begin by submitting a completed Credit Application, which can be found online at: www.Pasternack.com/CreditApplication.aspx Please call or eMail sales@Pasternack.com for details. Returns All Sales are final and thus, once an order is processed by Pasternack they may not be returned for credit or exchange except as covered by the Limited Warranty. All
cable assemblies are made for each specific order and are non-cancellable and not returnable. >
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All Products Available Online! www.pasternack.com
Free Ground FreightSame-Day Shipping
Toll-Free: 866-PASTERNACK (866-727-8376) Phone: 949-261-1920 Fax: 949-261-7451