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NI Services and Support

NI has the services and support to meetyour needs around the globe and through the application life cycle – from planningand development through deploymentand ongoing maintenance. We offer services and service levels to meet customer requirements in research, design, validation, and manufacturing. Visit ni.com/services .

Software Service Programs

NI offers service programs that provide automatic upgrades to yourapplication development environment and higher levels of technicalsupport. Our service programs ensure that you always have the latestadvances in productivity and receive live, on-demand access to NI applications engineers through phone and e-mail to assist in developing your solutions. Service programs are cost effective and simplify software purchasing as an annual, fixed cost, making it easier to plan and budgetthan intermittent individual upgrades. You also receive discounts for ourtraining courses and materials. For details, visit
SERVICE NEEDS ni.com/ssp .

Local Sales and Technical Support

In offices worldwide, our staff is local to the country, giving you accessto engineers who speak your language. NI delivers industry-leadingtechnical support through online knowledge bases, our applicationsengineers, and access to 14,000 measurement and automation professionals within NI Developer Exchange forums. Find immediate answers to your questions at

Basic Service Level

ni.com/support . •Upgrades purchased separately•Support by NI applications engineers, R&D engineers, partners, andcommunity members through online Developer Exchange•Access to KnowledgeBase, example code, troubleshooting wizards,solutions, and white papers

Training and Certification

Standard Service Level

NI training is the fastest, most certain route to productivity with ourtools. NI training can shorten your learning curve, save development time, and reduce maintenance costs over the application life cycle. Weschedule instructor-led courses in cities worldwide, or we can hold acourse at your facility. We also offer a professional certification programthat identifies individuals whohave high levels of skill and knowledge on using NI products. Visit •Automatic upgrades included•All the benefits of Basic Service •Support by NI applications engineers through direct phone or e-mail access• ni.com/training . Exclusive access to on-demand training through Services Resource Center

Premier Service Level

•All the benefits of Standard Service•Support by NI senior applications engineers through direct phone or e-mail access with extended hours of operation

Professional Services

ni.com/alliance . Our Professional Services Team is comprised of NI applicationsengineers, NI Consulting Services, and a worldwide National Instruments Alliance Partner program of more than 600 independent consultants and integrators. Services range from start-up assistance to turnkey system integration. Visit

ni.com

• (800) 813 3693

National Instruments • info@ni.com © 2005 National Instruments Corporation. All rights reserved. CompactRIO, FieldPoint, LabVIEW, National Instruments, National Instruments Alliance Partner, NI, ni.com, and NI Developer Suite are trademarks of National Instruments. Simulink ® is a registered trademark of The MathWorks, Inc. Other product and company names listed are trademarks ortrade names of their respective companies. A National Instruments Alliance Partner is a business entity independent from National Instruments and has no agency, partnership, orjoint-venture relationship with National Instruments. 2005-5694-821-101-D