C.M.A. Call Management Application (Call Centre Software) - GAI-Tronics - #2

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GAI-Tronics Telephony C.M.A. Call Management Application PRELIMINARY SPECIFICATIONS In addition, the C.M.A. easily integrates into the telecom manager's LAN or WAN network through VoIP (Voice over Internet Protocol) adapters. This offers the Dispatch Office to be set up with little or no additional wiring. ORDER CODE Call Management Application (CMA) 12509-028 Telephone Management Application (TMA) 12509-024 See brochure B027 S.M.A.R.T. phones See brochures B093 & B027 GAI-Tronics® C.M.A. requires the following minimum PC standards: • • • • • • • Pentium® 4 512 MB RAM 2.0 GB hard drive USB 2.0 ports Windows® XP Operating System Optional Video Graphics card for NTSC video SVGA Monitor with 1024 x 768 or better GAI-Tronics® C.M.A. also works with the following common VoIP Adapters: Cisco ATA 188 (www.cisco.com) • 2 POTS lines with Ethernet switch • H.323 v2, H.323 v4, SIP (RFC 2543 bis) • Requires SIP server for normal dialing (non-IP dialing) • Requires gateway for PSTN or PBX access MultiTech MVP 130/210/410/810/2410/3010 (www.multitech.com) • 1,2,4,8 FXS/FXO/E&M lines, T1, E1 • H.323 v4, SIP, SPP (Simultaneously) • Supports typical or IP dialing without SIP server • Includes gateway for PSTN or PBX access • Includes H.323, SIP and SPP (proprietary) in one box GAI-Tronics® - United Kingdom - Tel: +44 (0)1283 500500 - Fax: +44 (0)1283 500400 - www.gai-tronics.co.uk GAI-Tronics® (Corporate) - USA - Tel: +1(610) 777 1374 - Toll Free: 800 492 1212 - Fax: +1(610) 796 5954 - www.gai-tronics.com GAI-Tronics® S.r.l - Italy - Tel: +39 02 48601 460 - Fax: +39 02 4585 625 - www.gai-tronics.co.uk GAI-Tronics® - Malaysia - Tel: +60 3 8945 4035 - Fax: +60 3 8945 4675 - www.gai-tronics.co.uk GAI-Tronics® Austdac - Australia - Tel: 011 61 28 851 5000 - Fax: 011 61 29 899 2490 - www.austdac.com.au An ISO 9001, ISO 14001, OHSAS 18001 Registered Company The policy of GAI-Tronics is one of continuous improvement; therefore the company reserves the right to change specifications without notice. B181-1-0512B/CN36754-001