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BrixCall

™

•Comprehensive live VoIP call analysisand correlation application •Provides detailed service visibility toensure call quality and customer care•Enables monitoring of overall servicehealth via at-a-glance dashboard•Delivers powerful performance andcall accounting reports•Provides single, per-call qualityrecord •Combines with BrixWorx engine tooffer unique blend of active and passive testing

Brix Networks is the trusted provider of themost widely deployed service assurancesolutions that enable carriers, serviceproviders, cable operators, large enterprises, and government agencies to proactivelymanage the performance and reliability ofinteractive, rich-media applications, such as voice and video over IP. The company’s seamlessly integrated hard-ware and software products, collectivelycalled the Brix System, let network opera- tors control the quality of their wireline,cable, campus, and wireless offerings inorder to maximize profitability and ensure user satisfaction. The Brix System consists of a family ofhardware Verifiers — including the Brix100M

Live Call Performance Analysis BrixCall is Brix Networks’ advanced call signaling and media analysis and correlationapplication that provides comprehensive visibility into the performance of live VoIP traffic to ensure call quality from the network core to customer care. Deployed in conjunction with Brix 4000 Verifiers, BrixCall is an integrated componentwithin the company’s BrixWorx central-site software engine, and closes the visibility gap from expected network performance to actual customer experience. As a result, network operators can accelerate VoIP deployments with confidence and sustain greater profitability from IP-based services. With BrixCall, providers satisfy their subscribers by delivering high-quality customer care along with a high-quality service. Multiple Measurement Views, One Call Quality Record Today’s VoIP networks are characterized by separate routes for signaling and bearertraffic, as well as multiple signaling protocol legs and media streams for individual calls. In order to achieve visibility across an entire call, providers typically deploy Brix 4000 Verifiers at several locations across their networks, independently meas- uring each call component and leg. The key challenge when monitoring live VoIP traffic from multiple points in a network is how to manage and make sense of the large volume of performance information. BrixCall analyzes and correlates these independently measured views to provide a single, easy-to-understand Call Quality Record (CQR) for each call. Depending upon the user-selected reporting frequency of the Brix 4000 Verifiers,BrixCall generates CQRs for both in-progress and completed calls. Point-in-time performance information for active calls is often critical for troubleshooting inter- mittent problems that surface only on calls of longer durations or at particular times of the day.

™ , Brix 1000
™ , Brix 2500
™ , Brix3500T
™ , and Brix 4000
™ — and softwareBrix Verifier Agents that are pervasivelydeployed throughout a network and aretightly coupled with either the BrixWorx
™ (service provider) or BrixMon
™ (enterprise)central-site software and related optionaltest suites.The Brix System improves the overalleffectiveness of networks, and allows organizations to maximize their investmentin — and increase the value of — theirbusiness-critical IP services.