Parts and Service Brochure - Despatch Industries - #4

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table.main {} tr.row {} td.cell {} div.block {} div.paragraph {} .font0 { font:5.00pt "Impact", sans-serif; } .font1 { font:6.00pt "Impact", sans-serif; } .font2 { font:7.00pt "Impact", sans-serif; } .font3 { font:11.00pt "Impact", sans-serif; } .font4 { font:14.00pt "Impact", sans-serif; } .font5 { font:18.00pt "Impact", sans-serif; } .font6 { font:9.00pt "Palatino Linotype", serif; } .font7 { font:10.00pt "Palatino Linotype", serif; } CUSTOMIZED SERVICE PRÛGRAMS Full Service - available with an annual (1), semi-annual (2), or quarterly (4) préventive maintenance (PM) visit(s). All labor, parts and travel are included to insure that your equipment is running at its optimum performance. In addition, you will receive priority scheduling and technical support. ASAP - Advantage Service Assurance Program With over 105 years of providing world class service, Despatch continues to deliver exceptional products backed by a strong sense of responsibility and drive for long term customer satisfaction. Your partnership with Despatch can offer even higher value through your subscription to one of Despatch's Advantage Service Assurance Program (ASAP). FIELD SERVICE NETWORK A worldwide network of factory trained Service Professionals is available to support your Despatch equipment as well as some competitors' equipment. From full service preventive maintenance to routine repair and certified calibration and uniformity, the Despatch service network is positioned to respond to your business needs. Our service programs are customized to meet your specific needs. Basic Service - available with an annual (1), semi-annual (2), or quarterly (4) preventive maintenance (PM) visit(s). A control calibration is also included in the preventive maintenance visit. Pre-Paid Block Hours ivers the flexibility e available in 20 hour blocks. Hours to be used for travel time and service. Excludes airfare, rail fare and rental car. In addition, you will receive 15% off of parts, priority scheduling, and technical support. In addition, with the full & basic service programs you will receive 15% off of parts, $15.00 per hour off the standard labor rate, priority scheduling and technical support. Extended warranty Uplifts the standard warranty to one full year. SERVICE AND TECHNICAL SUPPORT GLOBAL HEADQUARTERS Service parts: 1-800-473-7373 International service/main: 1-952-469-8230 Service fax: 1-952-469-8193 service@despatch.com Phone: 1-888-DESPATCH (1-888-337-7282) International/main: 1-952-469-5424 Fax: 1-952-469-4513 info@despatch.com www.despatch.com 8860 207th Street West Minneapolis, MN 55044 USA © 2010 Despatch Industries. All rights reserved. Despatch is a registered trademark of Despatch Industries in the U.S. and other countries. INDUSTRIES 12-10 SERVICE