SAP and Dematic – partners for your logistics - DEMATIC - #8

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Thus, employees in the areas of development, consulting and service are all part of the quality philosophy we practice.
You, the customer, benefit from this quality philosophy from the very first moment, enjoying professional consult­ing, trouble-free implementations and reliable system operation with minimal downtimes and quality-assured service.
Communication with other systems
EAI software is usually required for linking a SAP system to external systems. Dematic IT EAI can cover all your technological needs in relation to the integration of subordinate logistics subsystems.
However, the Dematic experts also know their way around the even more powerful SAP XI. The desire for the integrated use of SAP software is thus accommodated. The SAP XI (exchange infrastructure) EAI platform is based on the SAP web application server and uses a uniform integrated platform to ensure the highest possible integration of heterogeneous application systems.
Uptime Services - added value from your lifecycle partner
The customer services team at Dematic offer a wide range of modular service products, from maintenance services, such as 24-hour on-call duty, inspec­tion, preventative maintenance and planned repairs and emergency service to business based services, such as the technical operation and maintenance of systems, modernisation, upgrading and service consulting. All of our products are designed to maximise your system's availability or "uptime".
Our Uptime Solutions® are flexible, reli­able and cost-efficient. We ensure you receive quick and professional support.
SAP upgradeability is maintained
SAP solutions from Dematic stay close to the standard. Only those interfaces (Idocs, RFCs, Badls, customer func­tions, etc.) provided by SAP are used.
Usually only the EAI interfaces need to be reconfigured for a subsequent SAP release change.
High quality standards and a convincing service
The integrated analysis of the pro­cesses within Dematic leads to high process transparency and forms the basis for a functional quality assurance concept.
Uptime Solutions
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Every employee is aware of how the selected processes are intertwined and for which tasks he is responsible.
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pageCatalog pdf di En 2012-05-20-14