2009 products catalogue - DALSA - #13

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priority vision system engineering support
DALSA customers benefit from priority technical support, ensuring a quick response and access to experienced technical/applications support staff who understand that your machine vision application is unique.
fast repair and component replacement
A downed inspection system can cost thousands of dollars in production yield and potentially lost business. We can work with you to ensure you have back-up components ready and waiting for you when you need them.
DALSA will work with you to develop a priority delivery and order tracking program to give you 100% visibility on order fulfillment. We can also build in flexibility to modify delivery schedules, hold back or accelerate shipments to meet your needs.
technology, service and support
With rapidly evolving technology, design engineers are rightfully concerned that components they've specified for their vision system today may become discontinued or supplanted by newer technology tomorrow, leaving them scrambling to redesign and retrofit. DALSA is committed to supporting legacy products and providing an efficient migration path when products are discontinued.
logistical support and training
DALSA partners have 24/7 access to on-line, web-based tools for order tracking, account management, and technical support. These tools offer unprecedented visibility and control over the supply chain allowing them a quick response to change production demands.
We offer comprehensive training to support your front line staff. Customers can take advantage of both hardware and software training programs that can be conducted at our training facility or easily suitcased to a location of your choice.
www.dalsa.com
americas
605 McMurray Road Waterloo, Ontario N2V 2E9 Canada
Tel: 519.886.6000 Fax: 519.886.8023
Europe
Breslauer Str. 34 D-82194 Gröbenzell (Munich) Germany
Tel: +49.8142.46770 Fax: +49.8142.467746
asia pacific
Ikebukuro East 13F 3-4-3 Higashi Ikebukuro, Toshima-ku, Tokyo, Japan
Tel: +81.3.5960.6353 Fax: +81.3.5960.6354
sales.amerlcas@dalsa.com
sales.europe@dalsa.com
sales.asla@dalsa.com
All product specifications and attributes are certified accurate at time of printing. DALSA reserves the right to make changes at any time without notice. Printed In Canada. 2009

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