Secure Power Always Life-long support for your Chloride UPS
Chloride Harath services aredesigned to provide life-long
reliable operation of all our UPS
systems. A range of proven
standard service packages
which can be tailored to virtually
every specific customer
requirement are available.
Our service contract and support servicesare delivered by the largest dedicated
UPS
service team in the UK.
To... Essential maintenance
Emergency Support - Dealing withthe Unexpected
The minimum requirement of any
UPS
service contract is that it provides for the
essential specialist maintenance tasks
to be carried out on at least an annual
basis by a manufacturer’s trained
engineer. In essence this is exactly what
the Whilst our contract services are designedto minimise the risk of unexpected
UPS
faults, on the rare occasions they do occur,
Chloride Harath is ready to deal with the
problem in the most efficient and
responsive manner.
Flexible contract plans
The Key to reliable service life
The spectrum of service contract plans
ranges from Platinum fully comprehensiveservice level down to Bronze contract offers… allied to a24/7 emergency technical
support and engineer
mobilisation facility which
ensures that emergency
repairs are completed with
the minimum of delay.
Outside the manufacturer’s
warranty period, any repairs
will be chargeable, but at
‘contract holder’ discounted
rates for the parts and
labour. Bronze non-comprehensive service, tailored to match
the expectations of all our customers.
From... Total control
Everything included in fixed annualcharge
The top of the range Platinum servicecontract can be ordered at a fixed annual
charge to ensure that total reliability of the
UPS is assured from the day of
commissioning and for the whole life
expectancy of the
UPS. With planned
replacement of the key consumables
before they indicate signs of potential
failure, the risk of downtime through
equipment failure and emergency repairs
is all but eliminated. With LIFE.net remote
monitoring connected any signs of a
potential problem with the
UPS or the local
supply environment are detected and dealt
with before they present a risk to the
critical load supported by the
UPS.
And... Somethingin between?
Gold and Silver contractoptions offer two alternative
contract service levels
between Platinum and Bronze. All our contractscan be tailored to meet the
equipment service needs
and expectations of our
customers.
UPS service contracts
