Text version of the page

Best Warranty In The Industry

We stand behind our products, giving you peace of mind by helping your trucks stay on the job, day after day.Every new Cat lift truck is covered by a two year unlimited hours warranty that includes parts and labor regardless of service hours. All components and systems, including hydraulic, electrical, cooling, brake, fuel, steering, exhaust, mast and operator controls are covered. Combined with our standard 3 year / 6,000 hour extended powertrain warranty, you’ll have confidence and peace of mind that only comes from owning a Cat lift truck.

First Planned Maintenance Free

Proper maintenance of your truck helps assure top performance over the long haul and helps extend truck longevity. That’s why every Cat lift truck is backed by experienced and reliable dealers who make sure your truck is properly maintained. You’ll experience this first hand because every new Cat lift truck gets its first planned maintenance completed by your local Cat lift truck dealer free of charge.

Parts Fast Or Parts Free Guarantee

This program ensures next-business-day delivery of parts for all brands of lift trucks, or they are free, including freight. We’ve made this guarantee available specifically to the owner or primary user of any brand of lift truck to substantiate our pledge.Orders must be placed through your local dealer by 5:00 p.m. Eastern Standard Time, and you must advise the dealer atthe time of order that the part is to be expedited under the terms of the guarantee. If your part doesn’t come in by the next business day, we pay for it. It’s as simple as that.There are some exclusions including parts over 100 lbs and paint, chemicals or lubricants that require special handling. Ask your dealer for a full list of terms and conditions for the Parts Fast or Parts Free Guarantee.

Free Loaner Service Guarantee

If your lift truck is not repaired right the first time or within the quoted time, you can receive a free loaner truck until the repair is completed. This guarantee covers a wide range of lift truck makes and models. Ask your dealer for complete “Terms and Conditions” of this guarantee. 5