Catalogue Teleservice
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Carl Zeiss Teleservice
Overview of main areas of application:
■ Online application support
■ Online software updates
■ Online service support
■ Online training
Carl Zeiss Teleservice is free of charge throughout the warranty period of your measuring machine. We believe that you will be convinced by the performance of this product at the end of the warranty period. We will then offer you further use based on our current price list. For more information, visit our website at www.zeiss.com/imt
Technical requirements for Carl Zeiss Teleservice at customer site:
Connection to the internet
■ It generally must be possible to connect
the CMM computer to the internet (http://netservice.imt.zeiss.de).
■ This connection can be made in one of several ways (from the customer network or via DSL or ISDN).
Telephone for parallel communication
■ A conventional telephone connection located near the CMM is essential. Parallel communication with the operator is required during a Teleservice session. This ensures that any travel commands can be halted via Emergency Stop in case of an emergency.
Customer-specific login name and password
■ A conference number and password are required to make a Teleservice connection. Our Support team provides this information to you via telephone for each new session to ensure maximum security.
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