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Technical Services

Thermal Mass Flow CalibrationTraining Session

You trust your process to Brooks. Why trust anyone else with service?

Brooks is committed to assuring that our customers receive the ideal flow solution for their application,backedupby outstanding support. We make it easy to locate a sales representative, get technical assistance, training services, and more! Our flow meters and controllers are top in the industry, but it is our support services that set us apart from the competition. Here’s what you can expect from Brooks:• Brooks factory-trained support • 24/7 telephone support• Worldwide coverage • Primary standard calibration equipment at every • NIST and NMI traceabilityService Center to ensure accuracy and reliability Start-Up Service Need help getting your new flow products installed properly? Brooks’ on-site start-upservice will set-up, test, and make sure your flow products are operating perfectly in your application. Extended Warranties For uninterrupted support and peace of mind, extended warranties may be purchased at any time within the original warranty period or after major repair in a Brooks Service Facility. Preventative Maintenance Programs For on-going process accuracy and reliability, we offer a number of preventative maintenance programs. Brooks also offers annual calibration service for all devices and full rebuild/refurbishment. Advanced Replacement Options To minimize operational down time, Brooks can provide advancedreplacement devices for certain models in exchange for your existing device. Training Services Brooks encourages customers to take advantage of our excellent training programssuch as “The Basics of Flow Measurement”, “Calibration” and “Maintenance”. We also offer customized, hands-on programs to precisely fit your specific needs. Both factory and on-site training are available.
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