BORIDE Engineered Abrasives Product Catalog - BORIDE - #2

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Our Commitment to Our Customers is Set in Stone. About Us For nearly forty years BORIDE Engineered Abrasives has developed and manufactured abrasive products for industrial and consumer applications. Through our global network of suppliers and industry experts we distribute products that our customers need to improve their quality and productivity. Our entire organization serves our worldwide customers and distributors with: • Consistent, high-quality products • On-time, error-free shipments • Prompt, accurate information and answers Precise process management, fact-based problem solving and extensive material science are important parts of our foundation. Our quality management system is based on ISO9001:2000. Both our Quality Policy and Core Values steer the company’s operation. Our dedication, skill and attitude is obvious. Every day our employees are working hard on improving our organization and all of our employees play a vital role in doing it better. It all starts with you; our customers, distributors and suppliers. Tell us what you need and we will do our best to accommodate your request. Quality Policy “Our customers are our reason for being.” Our customers define product and service quality requirements. We will listen to our customers, strive to understand their needs and meet their expectations with: • Quality products consisting of bonded abrasive articles and related products for metal and ceramic finishing and grinding applications • Extraordinary customer service • Competitive pricing • Technological leadership “Employees are key to business success.” We will encourage and support our employees to actively participate in the success of our business by: • Providing a safe workplace • Providing an environment of trust and respect • Communicating thoroughly about our business • Providing training to increase knowledge and skill “Everything is done with a process.” We will document, plan, control, monitor, and audit our processes as a foundation for continuous improvement. We will measure our performance based on quality, safety, service, and manufacturing effectiveness and efficiency. BORIDE Engineered Abrasives • 2615 Aero Park Drive • Traverse City, MI 49686-9101 USA www.borideabrasives.com • ph. 231.929.2121 • tf. 800.662.0336 • fx. 800.662.0298