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BEUMER Customer Support

BEUMER Customer Support
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CUSTOMER SUPPORT MADE DIFFERENT CUSTOMER SUPPORT

YOUR POINT OF VIEW At BEUMER Group, we take a different approach to service and support. We give our customers the opportunity to focus on their core business and trust us to secure their intralogistics systems remain at peak performance, 24/7. Maximum system reliability, availability and throughput are the core of our offerings – and as a global business we deliver world-class solutions for all our customers. We provide the level of commitment that can only be gained through listening, which leads to a deep insight, empathy and understanding of each individual customer’s speciﬁc need....

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CUSTOMER CARE Our customer care programme entitles you to multiple service options, such as maintenance and repair on site through our field service engineers or regular safety checks according to statutory rights. If hardware replacements are needed, our comprehensive warranty service ensures you are always covered. TRAINING AND QUALIFICATION We offer standard and tailored customer training programmes to make sure your teams are fully qualified to operate your systems. With hands-on guidance, conducted either on-site or at BEUMER Group locations, your teams can maintain optimal operational...

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A LIFELONG COMMITMENT At BEUMER Group, your success is our success. It is not enough to simply deliver on a request – more value can be gained from long-lasting partnerships based on common achievements. TOTAL LIFE CYCLE SUPPORT Our tailored support programmes are designed to provide you with the assistance you need for today and for the future. This does not only cover you with reliable, specialist support if things go wrong, but it also means that we are constantly working to find better ways to optimise your systems and improve overall efficiency. Under our total life cycle support...

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BEUMER Group is an international leader in the manufacture of material handling systems for conveying, loading, palletising, packaging, sortation and distribution. The Group has installed and delivered projects that include many of the world’s largest and most advanced material handling operations, being fully supported by its global network of customer support branches. The BEUMER Group employs about 3,700 people and is present in many industries worldwide, including airports, food & beverage, chemical, post & parcel, warehouse & distribution and building materials. For more information...

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