Eastman Deploys ProjectWise® to Drive Collaboration, Greater Efficiency, and Cost Savings
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Eastman Deploys ProjectWise® to Drive Collaboration, Greater Efficiency, and Cost Savings - 1

CASE STUDY Project Summary Organization: Eastman Chemical Company Location: Kingsport, Tennessee, United States Project Objective: • Deploy a new system to enable secure, global sharing of engineering information • Integrate the system with Eastman’s existing record drawing change process (RDCP) software, SharePoint sites, and workflows • Use the system to increase efficiency, lower costs, boost security, and enhance collaboration internally and externally • Minimize risk and ensure data integrity for Eastman and its stakeholders Products used: ProjectWise AutoPIPE Bentley Descartes Bentley Navigator MicroStation ProSteel STAAD.Pro Fast Facts • ProjectWise accepts numerous file types, supports interoperability across software platforms and enables live linkages with Eastman’s external applications and processes. • ProjectWise has already been deployed across 13 sites and is used to manage 4 million project files. • ProjectWise is being used for a wide range of projects – from small management-of-change projects to multimillion dollar capital projects around the globe. ROI • The daily use of the system will result in savings in excess of the cost of implementation due to work efficiency improvements realized by all users, and IT infrastructure upgrades and reduce support demands. • Eastman can easily – and virtually – bring the best and brightest minds together across the business and beyond to develop new project concepts. Eastman Deploys ProjectWise to Drive Bentley InRoads Collaboration, Greater Efficiency, and Cost Savings ® Powerful tools for Integral Part of a New System for Global Engineering ProjectWise is an the design of civil infrastructure Information Sharing Eastman Chemical Company, a Fortune 300 company with over USD 9 billion in annual revenues and 14,000 employees, has achieved its success in part by investing in reliable, innovative solutions. For example, in the late 1980s, no drawing management system could meet its needs, so Eastman created its own. The result was the unique, industry-leading record drawing change process (RDCP) software that served the company well for 25 years. But over time, Eastman needed better information security and reliability and a way to lower software maintenance costs. “Bentley’s expertise and long-track record of delivering powerful engineering solutions made it the vendor of choice,” stated Jan Shumate, Director, Plant Engineering Worldwide Engineering and Construction at Eastman Chemical Company. Bentley worked with Eastman to deliver a tailored solution using ProjectWise that met all of the company’s needs, facilitating enhanced collaboration across the Eastman enterprise, and returned savings in excess of the cost of implementation due to the efficiency improvements. Hitting the Limits of a Custom Document Management System For years, Eastman was able to keep records for engineered systems reliably up to date using its RDCP drawing management system combined with workflow management and companywide CAD standards. “We were successfully managing nearly 4 million files for 2,500 active users worldwide from areas such as engineering and construction, maintenance and reliability, operations and support, procurement, and real estate,” explained Shumate. But the growing need for better information security, improved reliability, and reduced maintenance costs motivated Eastman leaders to look for a new information management solution. “We needed an engineering information system that could grow with the company, deliver added value, contain lifecycle costs, and meet all of our functional requirements,” explained Shumate. In addition, they needed to improve information security by using standard access control functionality, along with customized features, to align with internal security policies. At the same time, Eastman needed to maintain continuity with its existing engineering and construction processes, including its internal Microsoft SharePoint environments and RDCP. The RDCP allows for multiple users to check out a copy of a master as-built record, complete updates and/or revisions, and check in with seamless updates. Subsequent updates to the same drawing are forced to recognize the most recent revision, which ensures that the master as-built file is always kept up to date. Eastman also wanted to increase the company’s ability to adapt and expand to meet new business demands, increase information mobility, and improve system reliability and compatibility with a modern IT infrastructure. “For instance, due to our global growth, interoperability with other vendor applications and file types was also essential,” added Shumate. “And given the shift to data-centric design processes and applications, it was critical that our solution be able to handle other types of information besides CAD drawings.” Meeting Unique Customer Requirements ProjectWise offered a great deal of features and functions that aligned well with Eastman’s requirements, but the software did not meet all of Eastman’s needs out of the box. “We challenged Bentley to tailor the software to meet our requirements,” stated Shumate. The requested customizations to the software, included enablement of Eastman’s unique RDCP, integration with internal SharePoint environments, and utilization of internal information security policies. Bentley also provided user training, and participated in rigorous testing, system migration, and enterprise-wide implementation. “For example, Bentley developed customized security features to meet Eastman internal nomenclature and security policies – a significant upgrade from our prior software,” stated Shumate. These features allowed Eastman to maintain seamless integration with several external business partners who work within the ProjectWise environment. They also maximized the collaboration between Eastman teams and external partners. Bentley and Eastman partnered to develop database migration programming that allowed for mapping of attributes and loading of files with maximum database integrity throughout

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