Calibration World 2-2007 - Beamex - #19

■ Choose the calibration software that best meets your needs. Beamex has recently introduced a complete family of CMX calibration management software products. The products include CMX Light, CMX Professional and CMX Enterprise. They are developed to meet various purposes. CMX Light is easy-to-use calibration software for a single workstation. It is the calibration solution for a company that wish for advanced, yet simple to use, calibration software. CMX Professional is calibration software with unlimited possibilities. It is suitable for large and mid-sized companies, which require an advanced and

efficient calibration system that meets demanding and specific requirements. CMX Enterprise is all-in-one calibration solution for large companies. It meets the needs of corporations with large calibration assets and multiple plants.

For more information about the CMX calibration software family, visit www.beamex.com

- Beamex Customer Survey 2006

r~EX-:-

■ High ratings also for accuracy, product quality and functionality.

In December 2006, Beamex executed the most extensive customer survey in the company's history. Nearly 10,000 customers were invited to participate in the survey and a large portion of them provided responses. The survey was made in 7 different languages. Responses were received from over 50 countries in total. "The study was very important for us, as we develop our products, services and operations by listening our customers," Raimo Ahola, managing director of Beamex Group, explains. "Also, we simply wanted to improve our understanding of what we are good at and what needs to be improved," he continues.

Overall customer satisfaction

very high. Customers are satisfied

with Beamex products in the areas that matter most when choosing calibration equipment and software: measurement accuracy, reliability and quality, functionality and ease-of-use.

Beamex partners valued for their technical know-how and reliability.

Overall, Beamex customers are very satisfied with the company's operations, customer service and sales partners, which the company has in over 50 countries. The sales partners received positive feedback especially for their technical know-how, overall reliability and quality and also for conducting business in a professional manner.

Highlights of the study

• 96 % of the customers will probably recommend Beamex to a colleague.

• 90 % of the customers using CMX calibration software state that using Beamex products has improved the efficiency of their calibration procedures.

• 96 % of the customers using MC5 Multifunction Calibrator are either very satisfied or satisfied with the measurement accuracy of the calibrator.

• 3 out of 4 customers say that using Beamex products has resulted in cost-savings in some part of their operations.

• 4 out of 5 customers say that investment in Beamex products is an investment that pays itself back.

www.beamex.com/calibrationworld CALIBRATION WORLD 02» 2007 1 9