Bacharach’s Service Commitment

Our aim is to thoroughly support all of the equipment we design and manufacture with a service offering that is exceptional –both in the quality of work we perform as well as the timeliness of our response.Westrive for optimum performance – both in how our products operate and how we extend care for them over time.Ourgoal is to provide a speedy response to all service requests, deliver that service professionally and at an affordable price.

Field Service and Service Center Programs

Bacharach’s global network of service centers are charged with providing the customer with quality service in a timelymanner. Our wide range of service and repair programs enables us to meet a variety of customer needs – and in many cases – exceed them.

This map outlines the regions served byeach of our service centers. To find the Bacharach
® service center that servesyou, simply identify the region your business resides in and the location of the service center assigned to that area.

FULL MAINTENANCE CONTRACT TRAINING & AUDIT PROGRAM

This worry-free program covers all repairsand maintenance at any time over a one-year period and at a fixed price. All replacement parts and semi- annual calibrations are included under the contract. This ensures optimum equipment performance within a strict maintenance budget. This program supports our customers’ instrumentmaintenance groups by providing on-site or in-factory training as well as an independent audit/inspection of equipment by Bacharach

. This offers excellent supportand documentation of customer maintenance and safety procedures for all of our Bacharach

equipment.

Bacharach’s Service Commitment

CALIBRATION SERVICECONTRACT ON-DEMAND REPAIR ANDCALIBRATION SERVICE

Mexico

This program offers quick turnaround on instrumentssent to our service centers on a semi-annual calibration schedule. It ensures that your equipment will work properly and perform to the manufacturer’s specifications without incurring any downtime. You will be contacted in advance by your service center to schedule a calibration appointment in order to avoid disrupting your work schedule. Upon receipt of your instrument, we will perform a complete factory calibration and return it to you. Repair, maintenance and calibration for Bacharach

® Wehave staffed and equipped our service centers so thatthey can perform most in-factory maintenance and repair work. These centers are equally well poised to bring our service and repair programs to customers through the field serviceengineers we employ worldwide. Our experienced,well-trained service professionals will go on-site to inspect, instruct, maintain or repair Bacharach

equipment can be delivered on an as-needed basis.

Bacharach Bacharach
® equipment wheneverthe need arises.

INSTRUMENT RENTALS

A variety of Bacharach

instruments are available forshort-term or long-term rental.

Bacharach Bacharach Bacharach Bacharach
® Sales/Service Center
® of Canada
® Europe - England 7281 Garden Grove Blvd., Suite H Garden Grove, CA 92841 Ph: 714-895-0050 Fax: 714-895-7950 Email: CALSERVICE@bacharach-inc.com 250 Shields Court Unit #3 Markham, Ontario L3R 9W7 Canada Ph: 905-470-8985 Fax: 905-470-8963 Toll Free in Canada: 800-328-5217 Email: bachcan@idirect.com Sovereign House Queensway, Leamington Spa Warwickshire, England CV31 3JR Tel.: +44 (0) 1926 338111 Fax: +44 (0) 1926 338110 Email: sales@bacharach-europe.com

ON-SITE SERVICE

Bacharach

customers have the choice to send theirinstruments to us for service, or to receive service in the field. This program is specifically designed to deliver service at our customers’ facilities to assure proper operation and customer familiarization with our equipment.

Bacharach
® Sales/Service Center 621 Hunt Valley Circle New Kensington, PA 15068 Ph: 724-334-5051 Fax: 724-334-5723 Email: help@bacharach-inc.com
® Europe - Denmark

For more information,call 1-800-736-4666.

® P.O.Box 4439 Lindegade DK 6070 Christiansfeld Denmark Ph: (+45) 74 56 31 71 Fax: (+45) 74 56 31 78 Email: mail@bacharach.dk de México S.de R. L. de C.V. Sales/Service Center Playa Regatas No. 473 Tercer Piso Col. Militar Marte Delegación Iztacalco, 08830 México D.F., México Tels.: +52-55-56-34-77-40/41 Fax: +52-55-56-34-77-38 Email: bacharach@prodigy.net.mx
® Sales/Service Center 7300 Industrial Park Rte. 130, Bldg. 22 Pennsauken, NJ 08110 Ph: 856-665-6176 Fax: 856-665-6661 Email: NJSERVICE@bacharach-inc.com

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BACHARACH | 1.800.736.4666 | www.bacharach-inc.comBACHARACH | 1.800.736.4666 | www.bacharach-inc.com

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