Conditions of Sale
General 24 Month Warranty Aflex PTFE
hose products have not been designed or tested to be suitable foruse in Aerospace or Medical Implantation applications, and such use is
therefore strictly prohibited unless written approval from Aflex Hose Ltd has
been given.Similarly, PTFE
hose should not be used in any radio activeenvironment as radiation has a detrimental effect on the mechanical and
electrical properties of PTFE.Aflex Hose Ltd will not accept liability for any failures of the AflexHose Productswhich are caused by customers failing to perform their Responsibilities as
specified in these Conditions of Sale.It is the customer’s strict Responsibility to review all of the usage limitationsgiven for the
hose which he intends to use in an application, to ensure that the
application conditions are in compliance with those usage limitations. Theusage limitations are specified both on this page, and throughout the relevantsections under “Products and Information” on the AflexHose website.
Customers must always consult the latest, up to date information, which is
available and downloadable from the Aflex website, or request from Aflex HoseLtd.It must be accepted, however, that the usage limitations specified elsewhere inthe Hose Product Information and on this page are intended as a guide only,since every possible factor in every type of application cannot possibly becovered. It is therefore the Customer’s Responsibility to ensure the design
suitability and safety of the products in their intended applications, giving
particular consideration to the chemical and electrostatic compatibility of the
fluids or gases passing through, the possibility of diffusion of fluid or gasesthrough the PTFE
hose lining, the possibility of external corrosive conditions,the types and likelihood of excessive mechanical abuse, such as abrasion
(internal or external), crushing, excessive flexing or vibrations etc, and any
excessive temperature and/or pressure “pulsing” conditions, all of which maycause premature
hose failure. It is also the Customer’s Responsibility toconsider, and take account of the degree of risk involved in any
hose failure,
including the provision of adequate protection in the event of any risk to
employees or the general public. In applications where any type of
hose failurewould lead to financial losses if the
hose is not replaced immediately, it is theCustomer’s Responsibility to order and hold in stock spare
hose(s)
accordingly. It is also the Customer’s Responsibility to advise Aflex Hose in
writing if there are any special requirements for the
hose, including cleaning, or
drying, or extra testing requirements which are in addition to normal industrialstandards.If the Customer has any doubts concerning these or any other usage limitationor safety parameters, it is the Customer’s Responsibility to consult Aflex HoseLtd, to request a written response to any queries.It is the Responsibility of the Customer to ensure that if the product is sold on,or passed on, however many times, that all the necessary information includingthis page and the Aflex Hose website address are also passed on to the finaluser, together with a specific requirement that the final user must review the
usage limitations in terms of his own application. Aflex Hose Ltd warrants its products to be free from faulty materials or
manufacturing defects from the date of the initial sale, for 24 months. Product Failure In the event of a product failure, Aflex Hose requests that the product shouldnot be cut up or tamered with, but should be de-contaminated and returned toAflex Hose, plus a decontamination certificate, for examination and analysis of
the fault. The customer should also provide full details in writing of the
application conditions under which the
hose failed, including Pressure,Vacuum, Temperature, Flexing and any cycling of any of these, also the fluidand gases passing through the
hose, and the total time that the
hose has been
in service. The customer may send his own witness to the examination if
required. Aflex Hose will provide a full Non Conformance Report for the
customer.If faulty materials or a manufacturing defect in the
hose was responsible for thefailure to perform then, the maximum liability to be accepted by Aflex Hosewould include the invoice value of the failed
hose itself, or the invoice value of
the whole customer order if appropriate, also any reasonable costs for removal
and replacement of the
hose, and costs for packing and despatching thefailed
hose back to Aflex Hose. Aflex Hose Ltd will not accept liability for anyother consequential or financial losses, including, but not limited to loss of
profits, loss of products or downtime costs. Untested Hose for Self Assembly by Customers Aflex Hose sometimes supplies “loose”
hose, without end fittings attached to
Self Assembly Customers, who will then cut the
hose to length and attach endfittings to make up Hose Assemblies.Self Assembly Customers must then accept the responsibility to carry outpressure testing of 100% of such assemblies to 1
1 /2 times the MaximumWorking Pressure before supply for end use, to validate both the
hose and theend fitting attachment.Unless the customer requests, and Aflex Hose confirm that their loose
hose ispressure tested before supply, such testing is not normally applied by AflexHose, because this testing requirement is satisfied by the Self AssemblyCustomer during his own testing of the finished Hose Assembly.The Self Assembly Customer must also accept responsibility for determiningand approving the Design Suitability of the
hose assemblies for their intendeduse before supply.This includes determining and requesting or applying any special tests whichmay be identified as necessary to ensure suitability for the intended use.Aflex Hose will only accept liability for its
hose products which are assembledby customers themselves if all the
hose and fitting components were either
supplied by Aflex Hose or manufactured in accordance with Aflex Hosedrawings, and they were assembled and tested in accordance with AflexHose’s current Manufacturing and Testing Instructions. Untested Hose Assemblies Hose Service Life Aflex Hose is sometimes requested by customers to attach non-standard endfittings to
hose assemblies which they supply, and in some cases it is notpossible to connect these fittings to the pressure test system. In such cases a
Concession not to test is obtained from the Customer, and a label is attached
to the
hose assembly, warning that it requires pressure testing before use. It is not possible to guarantee a minimum service life for any of the Aflex Hose
products which can be applicable for every type of application.(For example, PTFE lined
hose has been used in one application where it wascycled with hot steam, then cold water, also flexed every 17 seconds 24 hoursper day, and the customer was very satisfied with a service life of 3 weeksbefore failure. In other light duty applications carrying pharmaceutical
products, however, many Corroflon
hoses are still performing satisfactorily after
20 years in service).Service life predictions or guarantees can only be given in cases where all therelevant information concerning the application is given in writing to Aflex Hose,
and Aflex Hose subsequently replies in writing prior to the order being placed.If such a written undertaking is not sought and given, then Aflex Hose cannotbe held liable for any
hose product failure which the customer considers to bepremature, excepting failures which are due to faulty materials ormanufacturing defects. Force Majeure Aflex Hose Ltd stall not be liable for any delay or default in performing in
accordance with any Customers’ order if the delay or default is caused byconditions beyond its control, including, but not limited to wars, insurrections,strikes, natural disasters or performance failures by Carriers, sub-contractors
or other third parties outside the control of Aflex Hose Ltd. Legal System These Conditions of Sale are subject to English Law.
